Privacy Policy
DomusMea, operated by Mcr Consulting SRL, is committed to protecting your personal data in accordance with the GDPR and Belgian legislation. This policy explains how we collect, use, and protect your data.
1. Data Controller
Mcr Consulting SRL
Numéro BCE :..
E-mail : info@domusmea.be
2. Data collected
We collect the following data via our contact form:
- First and last name
- Email address
- Phone number
- Message or description of your project
3. Purpose of processing
Your data are used to:
- Respond to your requests for energy coaching.
- Schedule on-site appointments.
- Connect you with qualified craftsmen.
- Inform you about our services (only with your consent).
4. Legal basis
The processing of your data is based on:
- Your consent, given via the contact form.
- The performance of a contract, if you book coaching.
- Our legitimate interest in responding to your requests and improving our services.
5. Data recipients
Your data may be shared with:
- Our partner craftsmen, solely to provide the requested quotes.
- Our form provider (Formspree), which complies with the GDPR.
No data is transferred to third parties for commercial purposes.
6. Data retention
Your data are retained:
- For 3 years after your last interaction, for contact requests.
- For the duration of the contract and 5 years thereafter, for clients who booked coaching.
7. Your rights
In accordance with the GDPR, you have the following rights:
- Access: Consulter vos données.
- Rectification: Corriger des données inexactes.
- Erasure: Demander la suppression de vos données.
- Objection: Refuser certains traitements.
- Portability: Récupérer vos données dans un format structuré.
- Restriction: Restreindre l’utilisation de vos données.
To exercise these rights, contact us at info@domusmea.be. You may also lodge a complaint with the Belgian Data Protection Authority (APD).
8. Data security
We implement technical and organizational measures to protect your data, such as:
- Encryption of data transmitted via the form.
- Restricted access to data for authorized personnel.
- Regular updates to our systems.
9. Policy changes
We may update this policy to reflect legislative or operational changes. Any changes will be published on this page.
10. Contact
Pour toute question concernant cette politique, contactez-nous à :
info@domusmea.be
.